Cancellation/No Show Policy
Given the limited availability of spaces, you are encouraged to modify or cancel your class reservation, including waitlist positions, at least 10 hours before the schedule class start time.
Method Room operates on a strict 10 hour cancellation policy. Our classes are small in size and it impacts other clients and instructors if you late cancel or no show. If you cancel or alter your reservation within 10 hours of the class start time, it will be marked as a late cancellation. This also applies to waitlisted clients who are automatically added to a class up to 1 hour before it starts. To avoid losing your class credit or incurring additional charges, ensure your cancellation is made at least 10 hours before your class begins (for example, by 8 PM for a 6 AM class the following day).
For Class Packs or Sessions: A late cancellation or no-show will result in the loss of your session credit.
For Unlimited Plans: Any cancellation or class rescheduling made outside the 10-hour window incurs a $30 late fee. A no-show will incur a $35 fee.
Cancellations must be processed through your Walla account, accessible via the Walla App or our website. We do not accept cancellations made through social media, text message, or email. Timely cancellations, made before the 8-hour window, will not be penalized, and your class credit will be returned to your account.
Clients not present at the class start time will be considered no-shows, forfeiting their reservation and spot.